LETTER FROM CHAIR

3Bridges has made remarkable strides in our mission to create meaningful change in our community through social innovation. Our Early Years Support program is one example, where over 80 volunteers have supported 223 vulnerable families. Many mothers face the challenges of welcoming a new baby—or multiple babies—without a support network, especially those who have come to Australia as refugees or immigrants. By fostering a sense of community and connection, we offer these mothers respect, care, patience, and space for personal growth. When a mother feels confident and nurtured, the positive effects resonate throughout the family.

Our commitment extends to programs like Out of School Hours Care, early intervention for youth, Mindful Dementia Care, and home maintenance services that empower our elders to remain in their homes longer. This ecosystem of services ensures that no part of the community is overlooked where we can provide valuable support.

At the heart of our work is our investment in Life Course research, where we are measuring the long-term impact of early interventions at each life stage. This research will ultimately strengthen our case to government that these efforts deliver a substantial social return on every dollar spent and deserve sustainable funding.

Our staff and volunteers are our most valuable stakeholders; without them, we couldn’t provide our services with the respect, professionalism, and innovation that defines us. The trust they place in us is deeply rewarding. This year, 34 team members referred friends or family to work with us, a testament to our strong culture—reflected in our pulse survey results >> view here. We invested significantly in training and development of our people because, when we invest in them, we are literally investing in our clients – through their own experiences and the experiences they deliver for others.

I would like to extend my heartfelt thanks to our dedicated staff, board, members, volunteers, and partners. Together, we are changing the course of the future and creating communities in which people of all ages feel connected, respected and cared for.

I look forward to all that we can do together in 2025 to create a lasting legacy for those we serve.

Thank you
Paul Hawkins
Chairperson

TREASURERS REPORT

For 2024 we achieved significant growth of 22% in total income, reaching just under $47 million, compared to $38 million in 2023. We introduced the new Client Relations function delivering to person-centric relationship management alongside the mainstays of Home Support and Education portfolios.

Revenue Breakdown:

• Home Support: 57%
• Client Relations: 22%
• Education: 21%

Our financial strategy centered on securing long-term sustainability by optimising our internal operations. We focused on improving efficiency and enhancing value through several targeted initiatives. We invested in people development programs that will improve workforce productivity and drive long-term cost savings, alongside the implementation of advanced digital tools to streamline workflows and reduce operational expenses.

The results of these initiatives have bolstered our confidence in our ability to adapt and thrive, allowing us to reinvest in the communities we serve while maintaining fiscal responsibility. As we move forward, our financial outlook remains strong, enabling us to continue delivering on our mission and meet the evolving needs of our stakeholders.

Thank you
Rajesh Govindan
Treasurer