We are all
3Bridges.
We are all
For Impact.
2022/2023
A year of incredible stories
and amazing growth.
our stories
learn more >>
our impact
learn more >>
our growth
learn more >>
Chairperson Report
Seeing 3Bridges’ achievements over the past year has been a true pleasure.
We saw 3Bridges innovate in every age group across the communities we serve, including support of over 200 vulnerable young mothers through our Early Years Support initiative, and thousands of students and working parents through the Outside School Hours Care program. Our Youth Services and Dementia programs set a new bar for inclusion and respect (and flat-out fun).
The organisation has responded to needs beyond its traditional borders, providing services in new locations across Sydney, including a new community centre in Ashfield.
Our people are impact-driven, caring and professional. Despite the many challenges posed by COVID-19 and unprecedented changes in regulation, the 3Bridges
team have continued to modernise and transform our services and culture with the community in mind. In spite of all the changes that have come their way, our people continue to return record levels of engagement in the Employee Pulse Survey.
I want to thank my fellow board members, 3Bridges staff, volunteers, and partners who have contributed to 3Bridges’ remarkable growth and success.
I can’t wait to see what we can do together in the year ahead.
Thank you,
Paul Hawkins
Chairperson
Board of Directors
Paul Hawkins
Chairperson
Peter Merrett
Deputy Chair, Governance & Risk Committee
Brendon Chapman
Deputy Chair, Governance & Risk Committe
Rajesh Govindan
Treasurer, Finance & Audit Committee
Peggy Huang
Governance & Risk Committee
Steevie Chan
Director
Josephine Simone
Director
Olga Stoutchilina
Director
Jodie Cox
Director
CEO Report
Culture. Innovation. Growth.
These three words encapsulate the journey 3Bridges has been navigating throughout 2023.
Our culture is anchored in a workforce that feels valued, empowered, and heard, driven by a unifying purpose of making an impact with compassion and integrity.
3Bridges has embraced a mindset of innovation and creativity while accepting setbacks along the way; we have seen the exciting delivery of tangible, impactful outcomes supporting our colleagues, clients and the community.
The growth beyond our traditional borders through Outside School Hours Care, Early Years Support, Youth, Social Groups, and Dementia programs has allowed a
meaningful yet strategic expansion expansion and enabled us to extend sustainable services to support more individuals and families.
We are all part of the same journey, we are all 3Bridges; we are all For Impact.
I am so proud of what we are accomplishing across all of our services and programs. Thank you for playing your part and contributing to a year of culture, innovation and growth.
Thank you,
Raj Nair
Chief Executive Officer
Executive Leadership Team
Raj Nair
Chief Executive Officer
Amal Madani
General Manager Aged, Disability & Allied Health
John Lee
Chief Financial Officer
Caroline Tumeth
General Manager Quality & Compliance
Leighton Pollard
General Manager Social Impact & Engagement
Daniel Emmerick
General Manager Education & Training
Congratulations Will!
We are absolutely honoured to be working and walking alongside Third Sector Au’s nation-wide inaugural First Nations Leader of the Year.
Will is an exceptional member of the team at 3Bridges in his role of Aboriginal Targeted Programs Coordinator, and mentors his staff and all staff in becoming leaders, engaging meaningfully with young people and community, and always bringing fun to everything he does. Between his connection with 10 different schools this year for the Indigenous Learning Program, opening up Mascot Youth Drop In, and planning the biggest NAIDOC event Georges River has ever seen, Will is a force for positive change impact.
Cultural
Transformation
3Bridges embarked upon a journey of transformation in 2021. As a result, we have a workforce that is thriving and engaged. By embracing cultural transformation, we have unlocked new creativity, productivity, and innovation levels while fostering a more positive and inclusive workplace culture.
EMPLOYEE RESPONSE RATE
- 2021 23%
- 2022 45%
- 2023 73%
EMPLOYEE INDIVIDUAL QUESTION RESULTS
I am proud to tell people I work or volunteer at 3Bridges.
2021
%
2022
%
2023
%
The people I work with at 3Bridges consistently demonstrate the organisation’s values.
2021
%
2022
%
2023
%
I understand how my work benefits our clients and the community.
2021
%
2022
%
2023
%
Our
Stories
We are very fortunate to have a team of exceptional individuals, all contributing to meaningful impact within 3Bridges and beyond.
Our people are the highlight! Learn more about two of those exceptional individuals and their journeys.
Markko Cauton
Youth Worker, Youth Services
Andre Caldera
Team Leader, Social Groups
Our
Impact
Meaningful impact involves creating a significant and lasting difference.
It requires collaboration towards a common goal and deliberate actions to influence outcomes, often challenging the status quo and overcoming obstacles.
It’s about inspiring and empowering others, fostering empathy and understanding, and working towards solutions that address evolving needs. Focusing on the greater good and leaving a legacy of positive change.
Primary carers were supported by the Early Years team in 2023
Volunteer hours dedicated to supporting Early Years families in the last year.
Schools participated in 3Bridges Outside School Hours Care or Student Wellbeing & Engagement Program (S.W.E.E.P).
Students and families utilised our OSHC services and/or School Engagement Programs during the last 12 months.
Unique young people have attended Youth drop in across 2023.
Early Years Support Gala
The Early Years Support Gala brought 3Bridges together with local government, university researchers, volunteers and 3Bridges clients to acknowledge and celebrate the launch of the ‘Recommended Best Practice for Vulnerable New Mothers’ White Paper.
Guests of honour included the Hon. Kate Washington, Minister for Families and Communities and Disability Inclusion and NSW Premier’s wife Anna Minns along with keynote speaker Jana Pittman.
Special thanks to our Early Years Support volunteers and clients who participated in the research and sharing your journeys.
To all our volunteers who make a difference everyday, thank you!
The white paper was developed by Western Sydney
University; funding provided by Big Sister Foundation.
The Hon. Kate Washington, MP stated, “I would like to thank 3Bridges for building stronger foundations for brighter futures by supporting new mums to thrive”.
10 Local Government Areas attended the event.
The event would mark the first time six of the ten LGAs, engaged with 3Bridges.
Post event, we saw the development of strategic partnerships supporting the program’s expansion in new services areas and hospital referrals and delving further into essential research.
1 in every 3 Seconds
Dementia Forum
Our 3Bridges Client and Community Engagement team hosted a Dementia Forum with guest speakers, Paul Sadler and Professor Peter Gonski, to offer guidance around the upcoming Aged Care changes. 116 attendees joined us on the day, with 100% of those who provided feedback feeling more confident to seek assistance from the local services who were onsite to offer support.
It was amazing to see our dynamic Seniors Social Groups delivering an energetic ice breaker,
getting the whole room moving!
Mindful Dementia Care
2023 saw the launch of Mindful Dementia Care, a program based on the principles of the Meeting Centre Support Program, a person-centred, comprehensive and integrated dementia care program.
The program was launched to address the need of practical, emotional and social support to people living with mild to moderate dementia and their family carers.
The program opens its doors not only to the person living with dementia but also their family carer, through a variety of social activities and events which are available for both. Creating an impactful and meaningful support system.
NAIDOC
NAIDOC is about celebrating and respecting the oldest continually surviving culture on Earth – the Aboriginal and Torres Strait Islander peoples of Australia. The 3Bridges NAIDOC event was about connecting with our diverse local communities, building partnerships with other local organisations, and coming together to celebrate culture.
Special thanks to our sponsors, Koomurri Aboriginal Incursions, Club Rivers and Fuji Film
Estimated attendees
throughout the day.
Elders and seniors attended
specialised programs and
engaged in event activites.
Participating stallholders, including
five Aboriginal and Torres Strait Islander
markets / small businesses
%
Of funds generated by the event
went back into Aboriginal and
Torres Strait Islander businesses.
Our
Growth
We are growing our service offering with a sustainable mindset.
We are growing our early intervention programs to champion even greater impact.
We are growing beyond our borders, reaching more of those who need assistance.
We are growing our internal capacity to create an innovative culture that strives to lead, not follow, and focus on human-centric outcomes.
– A LOOK BACK TO GROWTH FORWARD –
2022
2023
Early Years Support service delivery areas, which focused on the Sutherland Shire, Georges River and Bayside.
Outside School Hours Care locations.
Program expanded into two new participating schools.
Specialised dementia programs supporting those with moderate to severe dementia.
Basic visual and purposeful brand representation.
Development and launch of cohesive Brand Position to create connection both internally and externally.
Basic visual and purposeful brand representation.
Our
Financials
VIEW FINANCIAL STATEMENTS
Treasures Report
2023 brings overall growth.
3Bridges has seen growth in all areas, but worth noting that our Aged Care Services and Education Services contributed the most to this growth. Growth year-on-year is an exciting sign for the organisation’s journey ahead, as it will build our capacity to support communities.
These results are a clear indication of the innovation and hard work of the 3Bridges team, and they position us strongly for future impact and organisational growth.
Thank you.
Rajesh Govindan
Treasurer
Making an impact
with compassion
and integrity
1/72 Carwar Avenue, Carss Park, NSW 2221
1 300 327 434 | 3Bridges.org.au